Customer Service

We support you all the way and offer advantageous service level agreements to ensure maximum availability.

At Rohde & Schwarz, the support cycle begins at the early product design stages to guarantee the most professional and efficient service. We continue our support through the entire product lifecycle, ensuring that your customers are satisfied with their network classification. All of the Rohde & Schwarz service offerings are designed to create an unforgettable and satisfying customer experience where your expectations are not only met, but repeatedly exceeded.

What our customers say…

As an early adopter of the Rohde & Schwarz technology, we managed to release one of the first next-generation firewalls almost 9 years ago. Beyond award winning products we are committed to providing excellent support to our customers and partners. This is only possible if our technology partners live up to the same high expectations. Throughout the past 9 years we have always felt very well looked after by Rohde & Schwarz Cybersecurity who have always been highly committed to providing a timely solution to any problems.

Barracuda Networks

We are extremely satisfied with the support and response we have received from the Rohde & Schwarz Cybersecurity team. Their strong understanding of our needs and prompt expert service delivery exceeded our expectations.

Infotecs, technology partner