Customer Service

We support you all the way

At Rohde & Schwarz, the support cycle begins at the early stage within the sales cycle to guarantee the most professional and efficient service. We continue our support through the entire product lifecycle, ensuring that your customers are satisfied with their network classification. As we fully understand the impact of unexpected downtimes, all of the Rohde & Schwarz service offerings are designed to create an unforgettable and satisfying customer experience, where your expectations are not only met, but repeatedly exceeded.

Existing customers

If you are an existing customer and ran into any issues, please contact us via our support portal logging in with your log-on credentials .

Support Portal

In case of technical inquiries, if you ran into problems or just don´t know how to move on, just contact us via

Contact Support


Potential customers

Are you a potential customer with an ongoing Proof of Concept (PoC)? Then please go this way.

PoC Portal

I need to talk to Sales

No problem, just click the button below. 

Contact Sales

What our customers say…

As an early adopter of the Rohde & Schwarz technology, we managed to release one of the first next-generation firewalls in 2007. Beyond award winning products we are committed to providing excellent support to our customers and partners. This is only possible if our technology partners live up to the same high expectations. Throughout all of our partnership we have always felt very well looked after by Rohde & Schwarz who have always been highly committed to providing a timely solution to any problems.

Barracuda Networks

We are extremely satisfied with the support and response we have received from the Rohde & Schwarz team. Their strong understanding of our needs and prompt expert service delivery exceeded our expectations.

Infotecs, technology partner