Service Level Agreement

Market-leading products and superior service

The solutions from Rohde & Schwarz Cybersecurity combine the latest achievements in software development with the know-how and experience gained over many years. In line with the Rohde & Schwarz philosophy, the high level of expertise does not stop with product development, but is maintained during the operational life of the products thanks to the services offered.

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We support you all the way

Different support channels as well as regular software and test case updates are essential for maintaining high product availability. Rohde & Schwarz Cybersecurity offers complete packages and solutions for servicing the products. Our objective is customer satisfaction throughout the entire product lifecycle.

Calculable operating costs

Unexpected downtimes disrupt operations and tie up valuable resources in administrative and order approval procedures. Unfortunately, failures in highly complex products and solutions can never be fully prevented – but the time and expense associated with such failures can. Our service contracts mean calculable operating costs and allow you to focus on your core tasks.